FAQ

Are pets welcome?

Small pets are welcome. A supplement of €15 will be applied during your stay for a pet.

Can three people stay in a room?

All room categories in our hotel can accommodate a maximum of 2 people. A baby cot can be added free of charge.

Do you have irons/adaptors/umbrellas/hair dryers?

All these products are available, and you can collect them at the hotel reception.

After I leave, can I leave my luggage at reception? And is it free?

The hotel has luggage storage and anyone can leave their luggage there upon arrival or after departure. This service is free.

Do you have a gym?

We do not have a gym at the hotel. However, there are two gyms available respectively 2 minutes and 4 minutes from the hotel (for a fee). Please feel free to ask reception for more information.

Is there a shuttle service?

We can organise a transfer if you request it. This is a paid service and to ensure we can arrange it smoothly, please contact the reception 24 hours before your trip

Is there parking at the hotel?

No, there is no parking at the hotel. Street parking is available at a fee. It’s best to park your vehicle in one of the nearby monitored car parks (Rue de Malte) located 2 minutes’ walk from the hotel

Is the hotel open all night?

The hotel is accessible 24/7. However, after 10 p.m., you just need to use the intercom at the entrance so that a receptionist can open the door for you

Is there a fridge available?

All our rooms are equipped with minibar. If you have a specific request (medication must be paid for), please contact reception.

Do you serve gluten-free products for breakfast?

Gluten-free bread is available to our customers. If you have a specific request however you can mention it in the comments section when making your reservation so that we can process your requests as far as possible.